If you’re seeing blank reports, the first thing to check is your saved cookies. This issue can be resolved by opening an incognito window or trying a different browser. If the reports appear in these cases, you likely need to clear your cookies.
How To Clear Cache And Cookies
Here’s how to clear cookies and cache in some popular browsers:
Chrome
Open your Chrome browser.
Click the three dots in the upper right-hand corner.
Select More tools > Clear browsing data.
Set the date range. To delete all data, select All time.
Click Clear data.
Edge
Open your Edge browser.
Click the three dots in the upper right-hand corner.
Select Settings > Privacy.
Press Choose what to clear under Clear browsing data.
Set the date range. To delete all data, select All time.
Select Cookies and other site data.
Click Clear now.
Firefox
Open your Firefox browser.
Navigate to the Dashboard.
Click the padlock on the left side of the address bar.
Select Clear Cookies and Site Data.
Other Browsers
If you’re using another browser not listed here, consult the support team for that browser for instructions on clearing cache and cookies.